Everything Kian can do
From answering support tickets in seconds to orchestrating complex workflows across your stack. Six core capabilities, built to run your entire operation.
Built to run your entire operation
Instant answers from your knowledge base. Escalates only when confidence is low.
Checks real availability, books meetings, sends reminders. No back-and-forth.
Define the logic once. Kian executes it across your connected tools.
Slack, Google, Notion, HubSpot, Jira — reads and writes to your entire stack.
Set confidence thresholds. Below the line, Kian asks a human to review.
Resolution rates, trending topics, sentiment — all tracked automatically.
Instant answers from your knowledge base
Kian reads your documentation, FAQs, and past tickets to answer customer questions in real-time. Complex queries get escalated automatically.
- —Learns from your knowledge base
- —Multi-language, context-aware
- —Auto-escalates edge cases
No more back-and-forth emails
Kian checks your team's real availability, finds optimal meeting times, and books directly into your calendar.
- —Google Calendar & Outlook
- —Timezone-aware
- —Automated reminders
Multi-step actions across your stack
Define triggers and Kian handles the rest — routing tickets, updating CRM, sending Slack notifications.
- —Visual workflow builder
- —Conditional branching
- —Human fallback on errors
Works with your existing tools
Slack, Google Workspace, Notion, HubSpot, Jira, Zapier, and your internal APIs. Kian is the intelligence layer between your tools.
- —20+ pre-built connectors
- —Custom API support
- —Bi-directional data sync
AI confidence meets human judgment
When Kian's confidence is low, it flags the interaction for human review. Your team approves or edits, and Kian learns.
- —Configurable confidence thresholds
- —One-click approve or edit
- —Continuous learning
See what's working
Resolution rates, response times, trending topics — all tracked automatically. No manual reporting, no dashboard setup.
- —Topic and sentiment tracking
- —Resolution quality monitoring
- —Live dashboards
From message to resolution, automatically
Receive
Messages arrive from chat, email, Slack, and web forms — all in one place.
Understand
Kian classifies intent, extracts context, and matches against your knowledge base.
Execute
The right workflow runs automatically — responding, routing, or escalating.
Learn
Every outcome is stored. Kian improves with each interaction and correction.
The numbers speak for themselves
Ready to automate?
We scope, build, and deploy Kian into your stack — usually in four to eight weeks.